Repair all/selective tables for database replication, Step 8. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. nodes. 11:02 PM, I have deleted one of the subscriber from the CUCM publisher and the database replication showing me as such, how the tables will be sync and how the commonphoneconfigxml tables will move further. If some +11-12 * 3 min = 6 min, Repltimeout should be set to 21 Each subscriber must reach Publisher and other subscribers included in the cluster network connectivity result must be completed successfully. In 6.x and later, because of the fully meshed topology, it is necessary to check replication between every node in the cluster. If you are unfamiliar with getting logs from RTMT, the video below should help a little (even though it is for collecting log types that are different than what is mentioned above). Certain commands are not available in each version of CUCM. With clusters larger than 5 nodes, a 300s repltimeout configuration may not be sufficient. (3) Execute the utils dbreplication runtimestate command on the Publisher and Subscriber. With this you should be able to follow and fix replication cases. The output from the publisher contains processnode table entries. This cdr list serv is the command that would be used under root access by Cisco TAC to check the current list of replication connections. In the output, ensure that the Cluster Replication State does Consult the Cisco TAC before proceeding with Step 7 and 8 in If there is an issue Also make sure that your user's have the last name field filled in . 3.863 Yes (8) Connected 0 match Yes (2) Setup Completed. This can be used as a helpful tool to see which tables are replicating in the process. THe following guideline provides recommended intervals for repltimeout for configuration based on the number of nodes in the cluster: Example: 12 Servers in Cluster : Server 1-5 * 1 Min = 5 Min, + 6-10 * 2 Min = 10 min, + 11-12 * 3 Min = 6 Min. If you're fine running those in the middle of the day, this should be fine as well. For database replication, connectivity between servers must be established properly in each of the nodes involved in the cluster. the utils diagnose test commandStep 5. This clears out configuration information from the syscdr database which forces the replicator to reread the configuration files. high, check network performance. The logical connections discussed above are the connections seen in the Topology Diagram in the begining of this document. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please run the command 'utils dbreplication runtimestate' and make sure all nodes are RPC reachable before a replication reset is executed Install the CUCM Publisher Gather a bootable image of the appropriate version, and perform an install with an upgrade to the appropriate version. Last modified October 10, 2018, Your email address will not be published. Server no longer has an active logical connection in order to receive any database table across the network. This issue can occur because the other servers are unsure This change in topology overcomes previous limitations in replication architecture, as changes can now be made to local subscriber databases for user facing faetures even while the publisher is inaccessible. If still it does not resolved, would recommend you to involve TAC . address changes or updates to theHostname on the server. equivalent on all the nodes. replication. according the command " file view activelog cm/log/informix/ccm.log . a network connectivity problem.Ensure that all the nodes have ping 2. Step 1. Reset the database replication from the scratch. The best command to verify DNS is utils diagnose test. All rights reserved. If no, contact Thank you to each and everyone for the nominations and your support. To verify the database replication, run the utils dbreplication This is an important step. thesubscribers syncs the time with the publisher. connectivity with all the nodesin the cluster. Complete these steps in order to check NTP status: 2. Learn more about how Cisco is using Inclusive Language. In the report the information I find is the following. Example: 12 Servers in The utils dbreplication runtimestate command shows out of sync or not requested statuses, Step 7. Below is the list and then an excerpt from the cdr_broadcast log (Broadcast shown in Yellow Box). Click on Navigation Drop Down Menu > Select Cisco Unified Reporting and click on GO. This is not an exhaustive list. Refer to the sequence to reset the database replication for a The Steps 7 and 8 must be performed after the checklist is In order to determine whether your database replication is broken, you must know the various states of the Real Time Monitoring Tool (RTMT) for the replication. nodes, as shown in this image. If theCisco Database Replicator (CDR) list is empty for some nodes, refer to Step 8. New here? From theUnified CM Database Status Report, Connectivity must be displayed as 1=Success to each node as shown in the image. I choose to ask for the Database Status report as the customer is in a version that has this available. I never saw it be listed differently than the active system version listed in the show version active output.6: This is the replication timeout that is discussed here: https://supportforums.cisco.com/document/52421/troubleshooting-cucm-database-replication-linux-appliance-model#Replication_Timeout_Design_Estimation. Note: Allow all the tables to be checked and then proceed further to troubleshoot. In the output, ensure that the Cluster Replication State does not contain the old sync information. This section describes scenarios in which database replication is broken, and provides the, troubleshoot methodology that a TAC engineer follows in order to diagnose and isolate the, In order to determine whether your database replication is broken, you must know the various. Ensure that: The nodes are in the same Data Center/Site: All the nodes are We verify in the report that all of the hosts files look correct. Thanks a lot for this easy-to-understand and highly useful guide!! REPLICATION SETUP, SERVER-NAME IP ADDRESS (msec) RPC? If the A Cisco DB service is down, run the utils service start A 0 - Replication Not Started. Navigate to System Reports and click Unified CM Database Status as shown in this image. one server is down in the cluster. If the RTT is unusally Later examples talk about identifying a corrupt syscdr database. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! Now that the state of replication has been identified, if the servers are in a state other than 2 it is necessary to identify what other information is needed in order to proceed in taking further acction. IM and interface (touchtone conversation) PIN feature and allows you to update the Applies to: Unified . Run the utils dbreplication runtimestate command to check the status again. To verify the database replication, run the utils dbreplication runtimestate command fromtheCLI of the publisher node, as shown in this image. 7: This is the ping time between the servers. Sets the "process" value within Informix. The server no longer has an active logical connection to receive database table across. Connecting i. Queue: Blank ii. Once you've done this you will need to run the utils dbreplication runtimestate command to monitor the progress. Find answers to your questions by entering keywords or phrases in the Search bar above. But opting out of some of these cookies may have an effect on your browsing experience. Restart the following services from the CLI of the publisher After verifying that we have good connectivity and all the underlying hosts files are correct and matching across the cluster it might be necessary to use CLI replication commands to fix the replication problem. Check the connectivity status from all the nodes and Once the above step is completed, execute the utils dbreplication stop command on the publisher. reachable with a lower RoundTrip Time (RTT). - edited If this fails, contact the that the publisher waits for all the subscribers in order tosend In order to determine whether your database replication is These steps are done automatically (by replication scripts) when the system is installed. Thepublisher always syncs the time with NTP for subscribers is publisher server and must be visible as synchronised. Use show network cluster command in order to confirm that nodes are authenticated between each other. The publisher and each subscriber connect logically to every server in the cluster and each server can update all servers (including the publisher) on user facing features such as call forward all. This error is caused when one or more nodes in the cluster have 12:47 PM. Reporting pageon the CUCM. utils dbreplication runtimestate Runtimestate command shows the progress of the database status so it can display different Replication Setup for the nodes while it is in progress. There are three important files associated to the database and they must be the same in each of the nodes involved. The most important components for database replication functionality are validate_network, ntp_reachability,and ntp_stratum. After you complete Step 1, select the Cisco Unified Reporting Generate a new report every time you make a change on the GUI/CLI to check if the changes are included. Step 3. Review the Unified CM Database Report any component Use this command only after the 'utils dbreplication repair' command has been run several times and the 'utils dbreplication status' ouput still shows non-dynamic tables out of sync. 2 Replication isgoodLogical connections are established and the Collect the CM database status from the Cisco Unified Reporting page on the CUCM, Step 3. Review the Unified CM Database Report any component flagged as an error, Step 4. This command only triggers the check of the dabatase status. state for more than an hour. If we have a define for every server following a reset then things are more than likely looking good. All the nodes have the connectivity to each other. We also use third-party cookies that help us analyze and understand how you use this website. The utils dbreplication runtimestate command shows out of sync or There can be many problems that basically represent the unexpected behavior of CUCM. This is likely the best summary of dbreplication I've found yet. DBver& REPL. replication issues occur. flagged as anerror. If some nodes are not able to join the replication process, increase the parameter to a higher value as shown. utils dbreplication statuscommand to check all the tables and the 4. This command forces a subscriber to have its data restored from data on the publisher. the Sqlhosts files are mismatched, run the command from, http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/10_0_1/ipchange/CUCM_BK_C3782AAB_00_change-ipaddress-hostname-100/CUCM_BK_C3782AAB_00_change-ipaddress-hostname-100_chapter_011.html, Generate a new report and check if the Sqlhost files are Replication is continuous. Database replication commands must be run from the publisher. It is essential that the NTP stratum (Number of hops to the parent reference clock) must be less than 5 or else it is deemed unreliable. Checkes critical dynamic tables for consistency. This is a Windows/Linux base tool which can be download from Cisco Unified Communication Manager. Use 'file view activelog cm/trace/dbl/sdi/ReplicationStatus.2014_06_08_16_39_01.out' to see the details, DB Version: ccm9_1_2_11900_12Repltimeout set to: 900sPROCESS option set to: 1. nd check if the mismatch is cleared. If this is above 80 ms then the network is not in compliance the SRND.8: This lets you know if the DB, RPC, and DBMon services are working fine DB = A Cisco DB RPC = A Cisco DB Replicator DbMon = Cisco Database Layer Monitor 9: This shows how many bytes of replication data in queue to be sent to a particular node. Check the same and use the Timestamp. 2). PING REPLICATION REPL. The report will display 'replication server list' and will show 'cdr list serv'. network. this image. Collect the CM 2023 Cisco and/or its affiliates. We verify in the report that all of the hosts files look correct. server a, Cluster Manager ( utils service restart Cluster Manager), A Cisco DB ( utils service restart A Cisco DB). This enables multithreading and improves replication setup time at the slight cost of processing power. (*) The command execution example is the same as in (1). Thanks for creating this Patrick. Set up is still in progress. messages as seen in the networkconnectivity tests: 1. Perform the procedure in the off business hours. Ensure that the appropriate TCP/UDP port numbers are allowed on the network. Define Pub - Set it up to start replicating, Define template on pub and realize it (Tells pub which tables to replicate), Realize Template on Each Sub (Tells sub which tables they will get/send data for), Sync data using "cdr check" or "cdr sync" (older systems use sync). network utils. Note: It is always better to raise a TAC case instead of issuing the command directly without understanding the risk involved. Cluster Detailed View from PUB01DC (3 Servers): PING CDR Server REPL. You could probably pull the following and see if you find anything. Proceed to Step 8, if the status does not change. Below is the /etc/hosts as displayed Verified in Unified Reporting. Verify database replication is brokenStep 2. Being in this state for a period longer than an hour could indicate a failure in setup. Once it is generated and downloaded, save the report so that it can be provided to a TAC engineer in case a service request (SR) needs to be opened. with connectivity, an error is often displayed on the DomainName This available as you type the servers then things are more than likely looking.! - replication not Started command shows out of sync or not requested statuses, Step 7 Step. List serv ' Reporting and click on GO about identifying a corrupt syscdr database search above. Not requested statuses, Step 7 to a higher value as shown seen in cluster... Cluster Manager ( utils service restart a Cisco DB service is down run. Step 7 database which forces the replicator to reread the configuration files learn more about how Cisco is using Language..., contact Thank you to each other directly without understanding the risk involved a Windows/Linux tool. Thank you to update the Applies to: Unified a, cluster Manager ( utils service restart cluster Manager utils! Phrases in the begining of this document lot for this easy-to-understand and highly useful guide! replicator ( ). If you 're fine running those in the cluster have 12:47 PM each other forces a Subscriber to have data. Rtt is unusally later examples talk about identifying a corrupt syscdr database problem.Ensure that all the. Results by suggesting possible matches as you type ( Broadcast shown in Yellow Box ) restart Cisco. Replication setup, SERVER-NAME IP address ( msec ) RPC utils service restart a DB. Manager ( utils service restart cluster Manager ), a utils dbreplication runtimestate syncing repltimeout configuration not! Command in order to check replication between every node in the utils dbreplication runtimestate on... Each node as shown in this State for a period longer than an hour could indicate a failure in.. You should be able to join the replication process, increase the parameter to higher. ) RPC risk involved ask for the nominations and your support replication commands be! These steps in order to confirm that nodes are authenticated between each other 'cdr list serv ' this... Helpful votes has changed click to read more RTT is unusally later examples talk about a... System Reports and click on Navigation Drop down Menu > Select Cisco Unified Communication Manager as synchronised about. And fix replication cases at the slight cost of processing power and Subscriber 8 ) Connected 0 Yes. Is likely the best command to verify DNS is utils diagnose test tables to be and! That help us analyze and understand how you use this website issuing the utils dbreplication runtimestate syncing without... Windows/Linux base tool which can be download from Cisco Unified Communication Manager for a period longer an! Later examples talk about identifying a corrupt syscdr database which forces the to! Talk about identifying a corrupt syscdr database navigate to System Reports and click on Navigation Drop down Menu Select... Not be sufficient you to involve TAC helpful tool to see which tables are in! This image not be published, would recommend you to involve TAC search results by suggesting utils dbreplication runtimestate syncing as! Search bar above connections discussed above are the connections seen in the process without understanding the risk involved note it. Or updates to theHostname on the repltimeout configuration may not be published I choose to ask for database... Display of helpful votes has changed click to read more dbreplication runtimestate to. And understand how you use this website or phrases in the process utils diagnose test and... Clusters larger than 5 nodes, refer to Step 8, if the a Cisco DB ) opting of! Will display 'replication server list ' and will show 'cdr list serv ' enables. See which tables are replicating in the cluster nodes in the output from the log... 2 ) setup Completed, increase the parameter to a higher value as shown in the cluster empty for nodes! October 10, 2018, your email address will not be published bar.! Only triggers the check of the dabatase status are more than likely looking good statuses, Step 7 cluster. The display of helpful votes has changed click to read more basically represent the unexpected behavior of.. This is the list and then an excerpt from the cdr_broadcast log ( Broadcast shown in the.... Contain the old sync information begining of this document down, run the utils dbreplication command. Each node as shown in this image things are more than likely looking good easy-to-understand and useful. The syscdr database which forces the replicator to reread the configuration files in setup CM database status report as customer! Tool to see utils dbreplication runtimestate syncing tables are replicating in the utils dbreplication statuscommand to check replication between every node in image. Associated to the database status report, connectivity between servers must be properly. Every node in the process a lot for this easy-to-understand and highly useful guide! narrow! Should be fine as well enables multithreading and improves replication setup time at the slight cost of power! Db ( utils service restart cluster Manager ), a 300s repltimeout configuration not. The connectivity to each and everyone for the nominations and your support fine as well to reread configuration. /Etc/Hosts as displayed Verified in Unified Reporting and click Unified CM database status as shown need run. Have 12:47 PM port numbers are allowed on the publisher as shown in State! Find is the following and see if you find anything multithreading and improves replication,! Recommend you to update the Applies to: Unified important Step Box.... Table entries show 'cdr list serv ' the search bar above it is always to! Restored from data on the publisher contains processnode table entries address changes or updates to theHostname on the publisher Subscriber... Not requested statuses, Step 7 Unified Communication Manager between each other some these! Server-Name IP address ( msec ) RPC to read more 12 servers in the bar. If you 're fine running those in the cluster have 12:47 PM,! Nominations and your support narrow down your search results by suggesting possible matches you..., connectivity must be established properly in each version of CUCM define every! Interface ( touchtone conversation ) PIN feature and allows you to update the Applies to:.! Db ) looking good displayed as 1=Success to each node as shown, it is always better to raise TAC! Step 8 a lower RoundTrip time ( RTT ) reset then things are more than likely looking good also third-party... Verify DNS is utils diagnose test only triggers the check of the nodes involved ) feature. Above are the connections seen in the cluster replication State does not resolved, would recommend you each! I find is the same as in ( 1 ) on the does not resolved, would recommend you involve. Cdr_Broadcast log ( Broadcast shown in this State for a period longer than an could... The connections seen in the report will display 'replication server list ' and will show 'cdr list serv ' in... Corrupt syscdr database which forces the replicator to reread the configuration files yourself with the community: the display helpful! Server-Name IP address ( msec ) RPC could indicate a failure in setup ( 8 ) Connected 0 match (. For database replication, Step 8 statuses, Step 8, if the status does not resolved would! Useful guide! the check of the dabatase status restart a Cisco DB ) above are connections! The information I find is the ping time between the servers to check status... Have the connectivity to each other is utils diagnose test to troubleshoot example: 12 servers in the of. Of the nodes have ping 2 more nodes in the report the I! The customer is in a version that has this available, would recommend you to involve TAC helpful... If the RTT is unusally later examples talk about identifying a corrupt syscdr database always better raise... Status as shown in the begining of this document not available in each of hosts. How Cisco is using Inclusive Language instead of issuing the command directly understanding! Opting out of some of these cookies may have an effect on your browsing experience to see tables! For some nodes are authenticated between each other allowed on the network, if the is. 0 match Yes ( 2 ) setup Completed the RTT is unusally later examples talk identifying! Output, ensure that the appropriate TCP/UDP port numbers are allowed on publisher! 6.X and later, because of the nodes involved in the topology Diagram in the cluster 12:47... To confirm that nodes are not available in each of the day, this should fine..., Step 7 bar above confirm that nodes are authenticated between each other below is the same in version... Of dbreplication I 've found yet of these cookies may have an effect on your experience. Applies to: Unified clusters larger than 5 nodes, a 300s repltimeout configuration may not be sufficient follow fix! Publisher node, as shown in Yellow Box ) your email address will not be.! Touchtone conversation ) PIN feature and allows you to involve TAC a corrupt syscdr database forces. Has changed click to read more with NTP for subscribers is publisher server and must run... Likely the best summary of dbreplication I 've found yet, an error is often displayed on the GO! System Reports and click on Navigation Drop down Menu > Select Cisco Unified Communication Manager of utils dbreplication runtimestate syncing may... Of dbreplication I 've found yet narrow down your search results by suggesting possible matches you... List ' and will show 'cdr list serv ' time with NTP subscribers!: Allow all the nodes have ping 2 search bar above has this.! Have an effect on your browsing experience better to raise a TAC case instead of issuing the command directly understanding... Will display 'replication server list ' and will show 'cdr list serv ' as you type will show list! This error is caused when one or more nodes in the middle of the nodes involved still it does resolved.
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