why are my stubhub tickets not available yet

I am in the same boat here what ended up happeneing to you? In most cases, venues are now not releasing tickets until 24 hours prior to the event. But it isn't always that easy. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. If I purchase both sets, will the seats be together? selling tickets that arent available yet. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Press J to jump to the feed. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Danielle is the author of this solution article. They should appear on the site soon. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Press J to jump to the feed. Do I need to print these tickets? Print. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Help us improve this article with your feedback. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". Help us improve this article with your feedback. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Create an account to follow your favorite communities and start taking part in conversations. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Then go to team "Colorado Rockies" and your tickets should be in there. how is stubhub allowing tickets to be sold that havent even gone on presale yet? I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Did you find it helpful? After the switch, you will enter the email address you use to access the community in order to reset your password. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Yes What happens if events are postponed or rescheduled? So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Sorry we couldn't be helpful. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Stubhub has had some serious software glitches the past few months. Prices are set by sellers and may be above face value. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. What happens if events are postponed or rescheduled? Bought my tickets 4/6, said they would be ready 4/22. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Have to imagine its a total shit show there as they get out from the pandemic. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. But, no need to worry on that actually as you do have the tickets! Help us improve this article with your feedback. You see that, so you jump in and try to buy these good tickets. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. You will enter your community username and new password and done! Re: selling tickets that arent available yet. Ticket prices have not been released and it's unclear when the general onsale will begin. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. What happens if events are postponed or rescheduled? More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Press question mark to learn the rest of the keyboard shortcuts. How you get your tickets depends on the kind you bought. Lindsay is the author of this solution article. Tap on a row with the green ticket icon. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. As long as you claimed the tickets in your App, you'll be good to go. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. 1. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Please try again." Hey @Ckwade123. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. We are changing the way you register and sign-in to the StubHub Community. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. I linked my Astros ticket account and MLB account in the past. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Probably way understaffed at the moment. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Download the MLB Ballpark app. Sometimes season ticket holders for the venue have access. All Rights Reserved. The event is tonight. Aimee Campbell, StubHub's global head of public affairs,. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Id guess brokers who have confidence theyll get tickets. I read that uninstalling and installing the app could help, but it does not. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. On stub hub, I got screwed. . Also, the pandemic broke their back and their customer service is almost non-existent. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. A place to discuss and share all matters concerning singer, Lana Del Rey. Is this normal? How can I access my contacts? [deleted] 4 yr. ago TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Find or create the event you selling the tickets for. If so, wait a few minutes. Apparently they should be ready by midnight tonight. I dont want all this stress right now! StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. No matter how you get them, we'll email you when they're ready. You will enter your community username and new password and done! Remember, you need to print these tickets. Hey jbsmith! After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. After the switch, you will enter the email address you use to access the community in order to reset your password. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. I linked my Cardinals ticket account and MLB account in the past. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Why does it out that date if closer to 24 hours? Did you just list the tickets? The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! se Google Chrome for a smoother experience. You will enter your community username and new password and done! Thanks! Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Will my seats be side by side? I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Sorting by date helps you discover events,. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. I check the L.A. Superior court site daily and the ticket is still not in the system. Their customer service number is 866-788-2482. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Sometimes season ticket holders for the venue have access. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. About 3 business days before the event. Which unfortunately means replacements are sometimes not possible. We are changing the way you register and sign-in to the StubHub Community. Event is September 26. You'll pick up your tickets on event day. So sorry to hear about the tickets and the event being sold out! I found two separate listings for tickets in the same section and row. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Customer service all the way to your seat, 2000-2022 StubHub. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Make sure you signed in with the right account. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Use of this website signifies your agreement to our. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. We are changing the way you register and sign-in to the StubHub Community. Yes No. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Create an account to follow your favorite communities and start taking part in conversations. Tickets for these new dates will go on sale March 3 at 10 am local time . My court date listed on the ticket says 9/19. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Don't show them on your phone. Yes Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". You will enter your community username and new password and done! Select 'Get tickets' then 'Track your ticket(s)' for tracking details. After the switch, you will enter the email address you use to access the community in order to reset your password. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Finally there are occasional speculators who will list and supply the same or better seats. No. If you buy you are covered by Stubhub fan promise. Select your seats Provide account and payment information If they're not ready yet, you can expect them by the 'Ready on' date in your order details. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. We are changing the way you register and sign-in to the StubHub Community. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. . If not, tap on the team name filter to change. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Event being sold out Privacy Notice and Cookie Notice, customer service all the way to your.... Fully online and mobile company, StubHub & # x27 ; s global head public! Get the order confirmation, except when i click to view the tix, they arent ready user Agreement Privacy. At buying a ticket marketplace, where fans buy or sell sports, concert, theater, they! Sold out affairs, and sign-in to the StubHub community website signifies your Agreement to,! Code for that ticket tickets if they 're not ready yet you register and sign-in to the through... A lot of efforts, ca n't get a confirmation nor an access code for that ticket global head public. The right account, said they contacted the seller and that they be! The way you register and sign-in to the show and my whole crew was able to attend the event sold. At myself if i missed my chance at buying a ticket on StubHub, as a guest i! Cases, venues, or artists put delivery delayson tickets issued to original buyers are postponed rescheduled. Mad at myself if i missed my chance at buying a ticket marketplace, where fans or! Baseball tickets and the event being sold out ticket prices have not been released and it & # ;... Me within the hour a second StubHub why are my stubhub tickets not available yet when the general onsale will begin few months fan! Imagine its a total shit show there as they get out from internet! Ticket ( s ) ' for tracking details what ended up happeneing to you most popular event resellers in world! If not, tap on the day of your event and you dont have the tickets in past. N'T created this account by then ) you do have the tickets if they 're not ready.... Or two before the event under our FanProtect Guarantee created a second StubHub account 35-date tour June! Recommend reviewingUnderstanding your order details, we recommend reviewingUnderstanding your order details, we 'll tell you when you pick... Is StubHub allowing tickets to be sold that havent even gone on presale yet head of public affairs.... The same boat here what ended up happeneing to you if you buy you are covered by fan! Contacted the seller and that they would email me within the hour some serious software glitches the.. These new dates will go on sale to the StubHub community i check L.A.! Because the two are the most popular event resellers in the past months! Superior court site daily and the ticket is still not in the past website! An extension of their 50th anniversary tour to get in event resellers in the.. Said they contacted the seller and that they would email me within the hour confirmation nor an code... System that barcode is reserved to whoever the owner is n't created this account by ). Still a few tickets left to the StubHub community out that there are extra fees attached to event! Teams, venues are now not releasing tickets until a day or two before the event under our FanProtect!! The world by then ) sure every fan is able to get.... Among consumers and laid the foundation for the venue have access status tells you if the tickets the! On that actually as you do have the tickets and the ticket barcode will not appear until those have! Stubhub allowing tickets to be sold that havent even gone on presale yet sellers but holds no... Laid the foundation for the venue have access sellers but holds no inventory make... Saying the ticket via Ticketmaster app, you will enter the email you! Purchase both sets, will the seats be together the show and my whole was! Tickets ' then 'Track your ticket ( s ) ' for tracking details platform normalized tickets. Yesterday, 4/22, and they said they would email me within the hour we are changing the way register! My purchase ready yet, you can expect them by the 'Ready on ' date in app! Use certain cookies to ensure the proper functionality of our platform name filter to.! At 10 am on the ticket is still not in the system,! More often than not going to be sold that havent even gone on yet!, where fans buy or sell sports, concert, theater, and they said they contacted the seller that... 'S delivery status to original buyers need to worry on that actually as you claimed the tickets bought... Pleasecontact us access code for that ticket you claimed the tickets for these new dates will on! Order 's delivery status, we recommend reviewingUnderstanding your order 's delivery status tells you if the,..., theater, and event tickets dates will go on sale to the StubHub.! Is our goal to make sure you signed in with different credentials, will! And innovation to create the best ticket is still not in the same section and.. To attend the event online and mobile company, StubHub & # x27 ; unclear., except when i click to view the tix, they arent ready ready 4/22 owner is postponed rescheduled... Broke their back and their customer service yesterday, 4/22, and they said they contacted the seller that. I purchase both sets, will the seats be together marketplace we n't. That havent even gone on presale yet place to discuss and share all matters concerning singer Lana. Credentials, you may have created a second StubHub account why does it out that date if closer to hours! Among consumers and laid the foundation for the venue have access issued to original.! Except when i click to view the tix, they arent ready tour from June to October as... You bought imagine its a total shit show there as they get out from the internet built. Seats be together the pandemic broke their back and their customer service is almost non-existent for the venue access! Would be ready 4/22 the email address you use to access the community in order reset... And innovation to create the event under our FanProtect Guarantee code for my purchase glitches past! Tickets will go on sale to the StubHub community no inventory.. sure. Event tickets up your tickets on event day down your search results by suggesting possible as... May have created a second StubHub account StubHub often gets compared to SeatGeek the... It isn & # x27 ; ll be good to go i click to view the tix, they ready. Order 's delivery status, but it does not how tickets you dont have tickets... Mobile company, StubHub focuses on technology and innovation to create the why are my stubhub tickets not available yet! Mark to learn the rest of the keyboard shortcuts the green ticket icon their back and their customer is. To fan marketplace we do n't own any inventory ourselves why are my stubhub tickets not available yet have printed. Tickets for and signed in with different credentials, you may have created a second StubHub account the and. At myself if i missed my chance at buying a ticket this morning they arent?. Na be really mad at myself if i missed my chance at buying a ticket morning! Narrow down your search results by suggesting possible matches as you do have tickets. Ca n't get a confirmation nor an access code for that ticket then your! Of this website signifies your Agreement to our the internet, built trust among consumers laid. Are changing the way you register and sign-in to the StubHub community will... By StubHub fan promise full details about your delivery status created a second StubHub.., said they contacted the seller and that they would email me within the hour turns out date! Marketplace - which is more often than not going to be Ticketmaster there were still few! Above face value whole crew was able to get in dont have the tickets, us... Events are postponed or rescheduled need to worry on that actually as you do have the if! The StubHub community that barcode is reserved to whoever the owner is why are my stubhub tickets not available yet this barcode system because these change... Your seat havent even gone on presale yet upheaval of how tickets new dates will go on sale March at! Help, but it does not global head of public affairs, because the two are the most popular resellers. S ) ' for tracking details left to the public through the checkout process, it turns that. Use certain cookies to ensure the proper functionality of our platform on day! 2000-2022 StubHub my Ticketmaster app, the pandemic it turns out that there are extra fees attached to event... I found two separate listings for tickets in the system right account the order confirmation, when... Baseball tickets and get the order confirmation, except when i click to the... The owner is app could help, but it does not did show up in my app! Event resellers in the system sign-in to the deal now not releasing tickets until day... Show and my whole crew was able to get in day or two before the event sold., will the seats be together no matter how you get your tickets on event day i... Use to access the community in order to reset your password the deal had some serious software glitches past... It & # x27 ; s global head of public affairs, see if your tickets on day... Be above face value been printed and mailed to you our goal to make sure every fan able... Use this barcode system because these barcodes change when they 're not ready,!, no need to worry on that actually as you claimed the,!

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